If you agree with the following rules then click on the 'Accept' button at the bottom of the page if not click on the 'Cancel' button.

Before you post:

Make sure that you are using the most up to date version of DE.

To avoid duplication of forum posts:

- Review DE's list of features using the Quick Tour section of the web site:

- Check the Help Guide for answers to any questions you may have;

- Read through the FAQ's section. This is updated whenever we have multiple forum posts on the same subject- Check the Blog, where we often publish tips and tricks for using DE The blog also provides an RSS feed of blog entries.

- Search the forum for archived threads that may have already addressed your question. You can use the forum search facility here.

If you are still unable to find an answer to your problem, please feel free to enter a new post in the forum. Please ensure that you abide by the forum rules, as outlined below. When you register on the forum, you are asked to provide some personal details. Any details you do provide must be considered public.

When you post:

We will not tolerate posts or personal messages that contain irrelevant content, multiple threads on one topic by any one user, content that maybe considered detrimental to Deepnet Technologies, posts written all in CAPITALS ( Shouting), slang or the use of hard-to-understand characters, posts placed in an inappropriate forum, insults, personal attacks, advertising, spamming, trolling, linking to adult or illegal content ,or linking to content that promotes illegal activity, for example; racism and/or drugs.

As a forum member, you agree that you will not knowingly post content or links to content that violates the copyright, trademark, patent or other intellectual property right of any third party and that you will remove the same should you discover that you have violated this provision. Likewise, you may not post content or links to content that is/could be considered libellous or defamatory.

As a forum member, you agree not to use this forum to post any material which is vulgar, defamatory, inaccurate, harassing, hateful, threatening, invading of others privacy, sexually orientation, or violates any laws.

Forum members are responsible for the content they post and/or link to.

We welcome posts that include content such as; bug reports, suggestions, constructive criticism, general discussion about DE the product and complimentary posts.

Please make the titles of your thread clear, concise and descriptive.

Don't hijack other user's threads. If you have an additional or different problems other than the one discussed in the thread, post a new thread after searching for an existing threads that might deal with your problem(s).

Please advise if the reported problem is solved or a work around is available. This helps other users benefit from this in the future, and also can help save time.

If you are unhappy about any personal message that you have received, please email our support team at support@deepnetexplorer.com outlining the nature of the personal message and the user name of the person who sent it to you.

The language used on this forum is English (UK English, so colour does have a ‘u’ in it). Please be aware that DE is a global product and we have many forum members from many countries, and English is not always their first language. We demand tolerance when replying to a post that may not be in the best written English and we will not tolerate impatient responses. Please also be aware that a word or phrase can mean different things in different countries. That combined with the 'non emotional' nature of Internet communication can mean that fellow postees intentions can occasionally be misunderstood.

Forum members are asked to not act as "back seat moderators" or "moles". By "back seat moderators" we mean if you notice any posts that you believe contravene any of the forum rules, then please let a member of the support team know by emailing support@deepnetexplorer.com and not post your observation in any of the forums. By "moles" we mean we will not tolerate any user who sets out to waste the support teams time and/or try to discredit the product itself and/or the company; Deepnet Technologies.

We understand that whilst discussing DE, there will be times where competitors will be mentioned, however we will not tolerate blatant advertising of a competitor and/or their product, nor will we tolerate blatant advertising in general.

In general:

We reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way including deleting, moving or locking threads without notice.

We reserve the right to remove threads regarding bugs and feature requests once the bug has been fixed or the feature has been implemented in a new version of Deepnet Explorer.

We reserve the right to ban anyone who violates the forum rules, as access to our forums are a privilege and not a right. A banned customer is still entitled to support from the support team who can be contacted at support@deepnetexplorer.com.

Personal messages to any of the admin staff will be ignored. If you have a query that needs a direct response from the support team then please email support@deepnetexplorer.com outlining in detail what your query is.

We are under no obligation to answer every post on the forum. Our first source of communication is via email. If you have any query regarding DE then please send an email to support@deepnetexplorer.com. The forum's primary function is to bring the DE community together, where hopefully you will be able to attend to each others queries and/or comments.

If you have any complaints regarding the content of the forum, or any suggestions for improvements to the forum itself, please send an email outlining your concern to support@deepnetexplorer.com. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless this forum and their agents with respect to any claim based upon any post you may make. We also reserve the right to reveal whatever information we know about you in the event of a complaint or legal action arising from any message posted by yourself.

The Federal Trade Commission's Children's Online Privacy Protection Act of 1998 (COPPA) requires that Web Sites are to obtain parental consent before collecting, using, or disclosing personal information from children under 13. If you are below 13 then you can NOT use this forum. Do NOT register if you are below the age of 13.

By registering to use this forum you meet the above criteria and agree to abide by all of the above rules and policies.

Finally, DE and its support are a free product and service. Please respect this when posting in the forum. We hope you enjoy using DE and find using the forum an enjoyable experience.